Terms & Conditions
Information about using our website and arranging your SkyVision broadband connection.
Last updated 10 November 2026
1. About these terms
SkyVision is the broadband brand of Rasika Cable Network, located at Katalpada, Raigad, 410206. These terms cover use of this website and general conditions for enquiries and broadband service. Your confirmed service order and any separately agreed service conditions provide the specific details of your connection.
2. Availability and activation
Service is subject to network availability, technical feasibility, verification of required information and acceptance of your connection request. An enquiry does not confirm coverage or reserve an installation. Installation timing, equipment requirements and any permissions needed for access will be agreed with you before work proceeds.
3. Charges, payments and renewals
Applicable subscription charges, installation charges, equipment costs, taxes, billing periods and renewal conditions will be communicated before you agree to a service. Pay only through a payment method confirmed by SkyVision and retain your receipt. Any change to agreed charges will be communicated as required by the service agreement and applicable law.
4. Performance and interruptions
Connection performance can vary with network conditions, device capability, Wi-Fi signal, internal wiring, concurrent usage and the destination service. Maintenance, power interruptions, equipment faults or events beyond reasonable control may affect availability. Any committed service levels or remedies must be set out in the applicable service agreement.
5. Your responsibilities
Provide accurate information, obtain any required premises permissions, protect your Wi-Fi and account credentials, and use the service lawfully. Do not use the connection for fraud, unlawful content, harassment, unauthorised access, malicious software or activities that disrupt other users or networks. Resale or redistribution requires prior agreement.
6. Equipment and installation
The ownership, charges, warranty, maintenance responsibilities and return requirements for routers or other equipment must be confirmed in your service order. Take reasonable care of any equipment supplied and avoid unauthorised interference with network infrastructure.
7. Suspension, cancellation and refunds
Contact SkyVision to request cancellation or discuss a billing dispute. Any notice period, outstanding dues, equipment return and refund eligibility will depend on the agreed service conditions and applicable law. Service may be restricted for non-payment, misuse, security concerns or legal requirements, with notice where required. Applicable consumer rights continue to apply.
8. Website content and external services
Website information is general and may be updated. Obtain confirmation of service availability and commercial details directly from SkyVision before purchasing. Third-party websites, apps and services have their own terms and privacy practices. The SkyVision name, logo and website content may not be used in a misleading or unauthorised way.
9. Liability and applicable law
Each party remains responsible for its obligations under applicable Indian law and the agreed service terms. Nothing on this page excludes statutory consumer rights or liabilities that cannot lawfully be excluded. Please contact us first with a concern so we can seek a resolution. Any further dispute may be taken to the competent authority or forum under applicable law.
10. Contact and changes
For service questions, cancellations or complaints, email skyvision.network@gmail.com, call +91 8976075330, or write to Rasika Cable Network, Katalpada, Raigad, 410206. Include your customer reference if available. Updated terms will appear here with a revised date. Changes to an existing service remain subject to the agreement and applicable notice requirements.