Privacy Policy
How we handle information when you visit, enquire or connect with SkyVision.
Last updated 10 November 2026
1. Who we are
SkyVision is operated by Rasika Cable Network, Katalpada, Raigad, 410206. This policy describes how we handle information relating to website visits, broadband enquiries, customer support and service provision.
2. Information we handle
When you contact us, we may receive your name, phone number, email address, installation address, customer reference and the contents of your enquiry. If you proceed with a connection, identity or address documents, service records, billing information and technical connection details may be required for activation, support or applicable legal requirements. We will explain any additional information needed at that stage. Please do not send passwords, OTPs or payment PINs.
3. Website data and cookies
This website does not contain an enquiry submission form, advertising trackers or analytics scripts, and does not set its own cookies. The hosting provider may process technical information such as IP address, browser details and request logs to deliver and secure the website. Any hosting access or authentication functions may use essential cookies. Calling or emailing opens your device’s chosen app and is subject to that provider’s practices.
4. How information is used
Information is used to respond to your enquiry, check availability, arrange installation, provide and troubleshoot your service, administer accounts and billing, protect the network and meet applicable legal requirements. Information requested should be relevant to the purpose. Any optional promotional messaging should be based on your separate choice, which you can withdraw by contacting us.
5. Sharing and service providers
Information may be shared where needed with authorised installation and support personnel, network partners, communications providers, hosting providers and payment providers involved in delivering the requested service. Disclosures may also be required by law or a lawful request from an authorised authority. Service providers should handle information only for the relevant purpose and with appropriate safeguards.
6. Retention and security
Enquiry and customer information should be kept only for as long as needed for the relevant service, support, billing, dispute resolution or applicable recordkeeping requirements. We use reasonable safeguards appropriate to the information handled. No system or transmission method can guarantee absolute security.
7. Your choices and requests
You may contact us to ask about your information, request correction or deletion, withdraw optional consent, or raise a privacy concern. Requests will be handled subject to applicable law, necessary identity checks and any lawful retention requirement. Withdrawing information necessary to supply a service may affect our ability to provide that service.
8. Children
Connection requests and service agreements should be made by an adult authorised to enter into the agreement. A parent or guardian who believes a child has supplied personal information can contact us to request review and appropriate action.
9. Privacy contact and updates
For privacy questions or grievances, contact Rasika Cable Network at skyvision.network@gmail.com, call +91 8976075330, or write to Katalpada, Raigad, 410206. Please state “Privacy enquiry” in your email subject. Updates will be posted on this page with a revised date.